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Return Policy
We'll gladly accept returns for any drops-of-nature.com products upon receiving your items within 30 days of the purchase date. To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product.
We regret that we do not refund return shipping fees and original shipping costs with the return. Please follow the simple instructions below:
- E-mail drops-of-nature.com customer service for return authorization number. You will receive a return authorization number via e-mail within 24hours.
- Place the unused item in its original condition and use the original packaging to ship your product.
- Please write return authorization number on the line indicated on the packing slip.
- Enclose packing slip into package to be returned.
- Ship return package to: Drops of Nature
1314 Princeton Rd
Teaneck, New Jersey 07666
We cannot accept returns without prior authorization. Items sent back without the return authorization number, will be returned to the customer at the customer's expense.
It takes up to 30 business days to process the return and credit your account. We will notify you via e-mail once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect this transaction. If you have any questions about your return, please contact Customer Service.
Returning a Gift
If you are returning a gift, please follow the above outlined steps. We can either issue a drops-of-nature.com online store credit or we can refund the credit card used by the purchaser.
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